Shipping policy

With recent measures in place due to COVID-19, we may experience longer delivery times than normal.

UK Standard Deliveries [1 - 5 working days]

Free delivery when you spend £90 or over, £5.00 for orders under £90.

Orders placed before 2pm Monday - Friday (UK Time), except public holidays and weekends, are dispatched the same day. Subject to your payment being processed and stock availability.

Orders placed after 3pm during the weekdays or at weekends will be processed the next following working day. Please note - Friday late orders will not be processed until Monday.

All orders usually delivered within 5 working days, Monday to Friday, 8am - 5pm. Some couriers may deliver slightly earlier or later.

Couriers we use for standard deliveries include Royal Mail, APC Overnight, DHL or DPD. 

Upon dispatch, we will notify you via email that the order has been dispatched and also provide a tracking number so that you can track your parcel(s).

In addition, the courier service may contact you via email and/or text message with further delivery instructions and the time window for delivery. This will largely depend on their own delivery service policy.

Upon the driver’s arrival, they may require a signature from the recipient aswell as take a picture of the item at your door as proof of delivery.

Should you not be available at the time of delivery then re-delivery is automatically scheduled next working day. After several of missed attempts then your order may get returned back to us for further instructions. Please get in contact with us immediately to avoid further delays.